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In this video, we explain what an IVR is, and how it adds efficiency, saving time for both agents and callers. Interactive Voice Response (IVR) is an automated phone system that provides customers with a prerecorded message to offer faster and more efficient online customer service. Imagine a pre-recorded voice that guides callers through a ...
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短編
📞🤖 What is Interactive Voice Response (IVR)?
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