How Do I Close a Case on eBay?
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How to handle a Fraudulent return on eBay as a seller. Buyer emailed BEFORE she even received the item stating shipping was too high and she would probably return. She must have realized that my buyers pay shipping BOTH ways. When she received the item, she opened an Item Not As Described (INAD) case stating that the color is different than the photos. yah, right. As the seller, I am not responsible for the return shipping. I received the item back and am contemplating only giving a partial refu
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