Operational Excellence leverages earlier continuous improvement methodologies such as Lean Thinking, Six Sigma, OKAPI, and scientific management. The concept was introduced in the 1970s by Dr. Joseph M. Juran, who taught Japanese business leaders quality improvement methods.

The emergence and development of Operational Excellence (OpEx) can be described as an evolution of various management theories and practices over several decades. This development was significantly influenced by the drive for efficiency, quality and customer orientation in the business world.

Achieving operational excellence requires structured methodologies that align cultural values with business processes. Over time, several models have emerged, each with unique strengths that guide organizations in their journey toward continuous improvement. Here’s a closer look at four widely adopted methods: 1. Six Sigma

It requires cultivating a culture of operational excellence—a transformative approach where people, processes, and technology work in harmony to deliver exceptional results. This approach emphasizes resilience, innovation, and sustainable growth, ensuring that organizations don’t just survive in today’s competitive landscape but thrive.