The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

The system can be used as a standalone module or as part of the company’s go-to-market platform for waste haulers.

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals organized.

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...