Improving the customer-service experience for potential and existing customers may help financial institutions improve customer loyalty and differentiate their debit card rewards from those of ...

Sony has terminated its Sony Rewards program and Sony and PlayStation-branded Visa credit cards. The programs, website, and mobile app will cease operations after December 31, 2024. Existing members ...

We may earn a commission from links on this page. PlayStation Stars, a free-to-join rewards program Sony announced in July, is being gently rolled out to the whole world—it’s currently live in Asia, ...

Woolworths has advised a subtle change to its Everyday Rewards program, following a shift in customer attitudes. One perplexed customer noticed they weren't getting a prompt at a self-service checkout ...

Rewards programs work. In our customer service research (sponsored by Amazon Web Services), we asked more than 1,000 consumers, “How important are customer reward programs (points, rewards, coupons, ...

The first winners of the Tourism Development Company's (TDC) STAR Hashtag Campaign were rewarded for their promotion and execution of exemplary customer service in Trinidad and Tobago when they ...

Opinions expressed by Entrepreneur contributors are their own. Customer service has never been more important. Today’s customers not only desire fast and seamless service but also expect a ...