A group of U.S. technology companies has launched an IT internship program aimed at helping low-income young people get a start in the industry through quality assurance jobs. Backers of the new ...

Creating high quality products keeps your customers loyal and your employees engaged. You can create a quality assurance program by defining standards and outlining the steps necessary to achieve them ...

Centro Escolar University (CEU) marks a significant academic milestone with the ASEAN University Network-Quality Assurance (AUN-QA) certification of its Social Work, Music Education, Cosmetic Science, ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

Servicers know all about the regulatory complexity — whether the rules are coming from the state or federal level or the Consumer Financial Protection Bureau (CFPB) – that often leaves them in a ...

The primary purpose of a QA program is to ensure that your products meet the expectations of your customers. If your products fulfill the functionality you claim, continue to work without problems ...