Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support. Conversational IVR uses natural language processing and ...

COMPANY NEWS: 8x8 (NYSE: EGHT),, a leading integrated cloud communications platform, today announced it has been named a Challenger in the 2021 Gartner Magic Quadrant for Contact Center as a Service.

The Zappix Intelligent Engagement platform helps organizations boost engagement, increase first-contact resolution, reduce handling times, and streamline operations with its Visual IVR, Intelligent ...

Untether AI®, a pioneer in energy-centric AI inference acceleration, is teaming up with AI Platform Alliance members Ampere® Computing, NETINT, ZoneMinder, AVC Group, and ASA Computers to introduce ...

(MENAFN- EIN Presswire) Zappix will showcase its AI-powered Visual IVR & Intelligent Engagement Platform at Genesys Xperience 2025, Booth B31 in Nashville. BURLINGTON, MA, UNITED STATES, September 3, ...