Many people now use email as a primary way of communicating with friends, family, co-workers and others who are important to each of us for different reasons. You may be contacting someone about ...

Forbes contributors publish independent expert analyses and insights. I’m a clear communications expert and Plain Language advocate. I work with people all the time who sound completely different when ...

AI-generated content is not the issue. Bad AI-generated content is. You only have to scroll LinkedIn, check your spam folder or browse any dubious news site to see words that no human would ever say ...

FOR those Generation Alphas, Generation Zs or even Millenials, writing a letter isn’t an art that you have practised much, if at all. Maybe you wrote to a friend you met at a camp or a penpal exchange ...