You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

A professional conversation designers has some ideas on how to have meaningful conversations. First thing's first, do a mic check. “Conversation design, for me, is the recognition that human ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Today's business owners and ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

As we all live more of our lives online, it’s important to understand who might have access to our conversations and internet searches – and to understand how to maintain privacy in an increasingly ...

We've all been there, nodding and scanning the room for an escape. Here are expert strategies for how to end a conversation ...