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IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

“The PBX is dead” has been heard throughout the industry for longer than most telecommunications managers can remember. The phrase first popped up more than a quarter century ago with the widespread ...

Virtually all currently marketed IP telephony systems share a common design platform of server-based call control and distributed media gateways, but there still remain noticeable differences that ...

Corey McCraw specializes in writing about voice over internet protocol (VoIP) and unified communications as a service (UCaaS). Corey has been working and writing in the business communications space ...

The telecommunications landscape is set to take the next leap in its evolution – setting the stage for a digital-first era. Traditional telephony, which relies on analogue and digital technologies, is ...

With network operators worldwide treading carefully between expansion and squeezing more business from their existing resources, computer telephony systems specialist NMS Communications appears to ...

LONDON — Electronic Data Systems Corp. is continuing to experience problems with a welfare case management and telephony system it developed for the U.K. government and, as a result, the Plano, Texas, ...