Add articles to your saved list and come back to them any time. Optus sent two emails to an incorrect address at the Department of Communications, alerting it of the Triple Zero outage on September 18 ...

Optus sent emails notifying the federal communications department about a deadly triple-zero outage to the wrong email address, leaving authorities in the dark for more than a day.

Optus' emails also underplayed the severity of the 18 September outage, parliament heard One of Australia's biggest telecommunication companies sent emails about a deadly outage to the wrong email ...

One of Australia's biggest telecommunication companies sent emails about a deadly outage to the wrong email address at the Department of Communcations where they remained unread for over a day, ...