Thumbtack today launched Front Desk, a concierge service for small business owners. "Today, our Front Desk team responds to inquiries in two minutes, which means customers are finding help faster than ...

Facility management software is indispensable to a high-performance fitness center. THE FRONT DESK is the nucleus of member service within a fitness center, says Tamara Valdez, vice president of ...

It only takes five minutes. A study by Cornell’s Center for Hospitality Research shows that a 5-minute wait at check-in can lead to a 50% decrease in guest satisfaction. No beautiful lobby or warm ...