The most important thing about your business is your customers. Customer service software allows you to support and strengthen customer relationships. Customer service management software (CSM) is the ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Technology continues to enhance how we live, communicate with others and conduct business. The latest uses of technology strengthen old processes (usually through digitization or automation) and ...

BOSTON, May 21, 2025 /PRNewswire/ -- Vivantio, a leading provider of B2B service management solutions serving a wide range of service teams from IT to Customer Services, and Facilities Management to ...

Software for field service management is essential for businesses that depend on field service technicians to serve their customers. This software helps enhance and oversee operations, cut costs, and ...

Dubai, UAE, June 18, 2007 - Forrester Research, a leading independent research firm, has named Oracle's Siebel CRM On Demand as a "Leader" in record-centric customer service management software in the ...

SIMCO's CERDAAC® Service Manager™ software facilitates end-to-end service program management to help customers address challenges related to calibration, maintenance, and compliance SANTA CLARA, ...

OpenMethods, a customer service management software company in Los Angeles, has raised a $5 million round. The investment will be used to enhance OpenMethods’ cloud-based customer service software and ...