The ubiquity of social media is just one of the reasons why business writing is changing. Old certainties about how to communicate have changed. Much of the formality that was once commonplace is now ...

If staff members go back and forth trying to clarify a murky email, the team loses time and productivity. Foggy communication also affects engagement as employees tire of trying to decipher unclear ...

In the business world you need both technical and communication skills to do your job well. In particular, your written communication skills (writing is the most common way we communicate in the ...